Q: I fell in love with an item online, but I don't see it anymore. A: We're always refreshing our collection, so once we've sold through a particular style, we will no longer have it in stock.
Q: Are your furniture styles flame retardant? A: Yes. All furniture products must adhere to Cal117 testing standards.
Q: Is the product color and/or print I see online accurate? A: Yes! The color you see online is accurate. However, we cannot account for individual settings on personal computers, such as brightness levels and variations in screen styles.
Q: Do you offer a discount for working with stylists? A: Unfortunately, we do not offer discounts for styling services or the purchase of multiple styles.
Q: Can I order fabric swatches before purchasing the item? Yes! Select fabrics and colors may be ordered by visiting the product page of each item you're interested in and selecting Request a Swatch. Swatches will arrive about 5-7 business days after submitting a request.
Q: Do you offer wallpaper swatches? A: Unfortunately, we do not offer wallpaper swatches at this time.
Q: Do you offer samples of the various wood and metal finishes? A: Unfortunately, we do not offer these types of samples at this time.
Q: Once I receive my furniture or décor styles, should I treat them with any additional products to keep them in their best condition? A: We do not recommend treating your Anthropologie furniture or décor with any additional cleaning or protective products. Please reference the care instructions provided on each item's product page.
Furniture items may not be returned in stores. If your item(s) arrived via UPS, please mail your return to the following address:
ANTHROPOLOGIE.COM ATTN: RETURNS DEPARTMENT 766 BRACKBILL ROAD GAP, PA 17527 USA ORDER # _
Anthropologie is not responsible for shipping fees or lost returns. Please obtain a tracking number for your records.
Q: What is your shipping policy for furniture and other oversized items? A: Delivery methods, timing, and fees vary from item to item, so be sure to check individual product pages for delivery specifics.
Q: When can I expect my order to ship? A: Most in-stock items ship within 24 hours of ordering. Some orders may take up to 48 hours to process. Please note that we do not ship on Saturdays, Sundays, or nationally observed US holidays.
Q: When will I be charged for my order? A: You may see a pre-authorization on your selected method of payment prior to delivery. However, your account will not be charged until your items are available to be scheduled for delivery.
Once your items are ready to ship, we will contact you to schedule a delivery. While you may see a pre-authorization on your selected method of payment, your account will not be charged until your items are available to be scheduled for delivery. Furniture will arrive 2-4 weeks after your order has shipped.
Q: Where can I ship my furniture? A: Furniture and oversized items are available for shipment within the contiguous United States. We are unable to ship such items to US territories, Alaska, Hawaii, islands within the continental US, PO boxes, APO/FPO addresses, and locations outside of the US.